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Your Reliable Customer Experience

Outsource your fleet dispatch and CX team — expert support from only $5 per seat.

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Reliable, Affordable, Scalable.

Dispatch Solutions for Every Taxi Fleet

We provide tailored dispatch and customer support for fleets of all sizes – form

independent operators to large-scale taxi companies.

Welcome to FPS

Fleet Support You Can Rely On

At FPS, We help transportation companies deliver better service

through dependable dispatch and dedicated customer experience

support.

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Smooth Rides, Smarter Support

From real-time tracking to responsive customer care, our team

ensures your operations stay safe, complaint, and always

supported.

Experienced Dispatch & CX Experts

From real-time tracking to responsive customer care, our team

ensures your operations stay safe, complaint, and always

supported.

Experienced with Leading Dispatch Systems

From real-time tracking to responsive customer care, our team

ensures your operations stay safe, complaint, and always

supported.

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Anytime, Anywhere

We’re Here for You 24/7

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Testimonials

Clients' Feedback

Our partners - taxi companies and fleet operators - trust us for reliable dispatch and
Customer support. Here's what they say about working with Fleet plus Solutions.
“Working with Flex Fleet Solutions has completely improved our dispatch operations. Their team is professional, responsive, and always reliable. Communication with drivers and customers has never been smoother— they truly make managing our fleet effortless and efficient.”
“Working with Flex Fleet Solutions has completely improved our dispatch operations. Their team is professional, responsive, and always reliable. Communication with drivers and customers has never been smoother— they truly make managing our fleet effortless and efficient.”
"We’ve been partnered with Flex Fleet Solutions for several years now, and their dispatch support has been exceptional. Every booking is handled quickly and efficiently, and their team ensures our customers never wait long. They provide reliable service and highly competitive pricing — a true value for any company.”
"We’ve been partnered with Flex Fleet Solutions for several years now, and their dispatch support has been exceptional. Every booking is handled quickly and efficiently, and their team ensures our customers never wait long. They provide reliable service and highly competitive pricing — a true value for any company.”
FAQ

Answering Your Questions

If you have any questions about our Dispatch and CX service, please contact us in any
Convenient way, and also read the information below.
I'm not using FleetTaxi Solutions for my taxi fleet. How can I start?

Starting is typically a simple process. You would usually need to:

  1. Contact their sales team (via phone, email, or a web form) to schedule a consultation or request a demo.

  2. Discuss your fleet’s needs (size, current challenges, desired features).

  3. Receive a custom quote and agree on a plan.

  4. Begin the onboarding process, which involves setting up the software, integrating your vehicles, and training your drivers and dispatchers.

For a mission-critical service like taxi dispatch, it is highly probable that yes, they provide 24/7 technical support. This ensures your fleet operations can continue smoothly day and night, addressing any technical issues immediately.

A taxi fleet solution provider typically offers a comprehensive software platform, which includes services like:

  • Automated/Manual Dispatching: Efficiently matching riders to the nearest available drivers.

  • Real-time GPS Tracking: Monitoring all vehicle locations and status.

  • Mobile Apps: Separate apps for Drivers (job assignment, navigation) and Passengers (booking, tracking, payment).

  • Fleet Management/Admin Panel: Tools for reporting, analytics, fare management, and driver performance monitoring.

  • Payment Integration: Enabling secure in-app payments via credit/debit cards and other digital methods.

We offer competitive and flexible pricing models designed to suit fleets of all sizes. Our goal is to provide a solution that is not only affordable but also increases your operational efficiency, leading to a significant return on investment (ROI) by reducing manual work and optimizing routes.

They likely ensure quality through a combination of technology and dedicated support:

  • Technology: Using robust, reliable, and constantly updated software platforms with high uptime guarantees.

  • Customer Support: Providing 24/7 professional support and dedicated account management for prompt issue resolution.

  • Ongoing Improvement: Regularly collecting feedback and releasing new features and system updates to keep the service modern and efficient.


Contacts

888-711-8284

[email protected]

About Company

Empowering taxi companies with reliable dispatch and 24/7 customer support.

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